WHITE MOUNTAINS COMMUNITY COLLEGE
WORKFORCE DEVELOPMENT ASSISTANT
PART-TIME, $21.16-$23.47/HOUR

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SCOPE OF WORK: Provides administrative support and office coordination for the Workforce Development Department. This position reports to the Manager of Workforce Development at White Mountains Community College (WMCC).

ACCOUNTABILITIES:

• Provides administrative support for the Workforce Development Department as assigned, which includes but is not limited to maintaining filing systems, monitoring and updating documents, drafting and editing business and instructor contract templates, and creating databases to manage information for the Workforce Development Department.
• Serves as the point of contact for the office with all members of the college community and visitors who require assistance or information relating to Workforce Development programming. Interfaces with instructors, staff, students, and other office visitors, greeting, directing, and responding to their needs as appropriate.
• Assists the Manager of Workforce Development with planning and coordination of training schedules and processing of contracts and invoices.
• Maintains data spreadsheets relating to the Department’s instructor rosters, vendors, business contracts, and customized trainings.
• Collects, stores, and maintains instructor hiring paperwork and training and instructor evaluation data.
• Manages and updates all Workforce Development Department program related calendars.
• Assists with room reservations for Workforce Development events and trainings in conjunction with the Assistant to the President via online Facility Use Requests.
• Assists Workforce Development Manager with the creation of course numbers, student ID numbers, instructor numbers, and vendor numbers in Banner as needed.
• Supports updating and maintenance of Workforce Development portion of the WMCC website and College Catalog.
• Composes and distributes meeting minutes and maintains appropriate records and correspondence for Workforce Development stakeholder meetings.
• Assists the LNA Program Coordinator with administrative tasks, record storage, training organization, and provides additional support as needed.
• Assists the ATF Coordinator with administrative and associated tasks.
• Maintains and shares knowledge of WMCC and Workforce Development policies and procedures.
• Complies with all system, college, state and federal rules and regulations.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

Education: High school diploma or equivalent credential.

Experience: Five years of experience in a responsible clerical position, including experience in office coordination/management and administrative support. Each additional year of approved formal education may be substituted for one year of required work experience.

License/Certification: Valid driver's license or access to transportation.

DESIRED QUALIFICATIONS: Working knowledge of Microsoft Office Suite including Microsoft Excel. Experience working with Adobe Creative Cloud, database management, and Banner software preferred. Experience working in higher education preferred.

RECOMMENDED WORK TRAITS: Strong verbal and written communication skills. Demonstrated customer service skills. Knowledge of modern principles and practices of public or business administration. Ability to conduct studies and analyses contributing to the development of sound operational procedures. Ability to speak and write effectively. Ability to understand and carry out complex written or oral instructions. Ability to gather, assemble, correlate, and analyze facts to identify existing or potential problems Ability to meet with program partners and explain programs sponsored by the department. Ability to present ideas clearly and effectively. Ability to establish and maintain effective working relationships with other employees and the general public. Ability to work independently and to exercise proper judgment. Must be willing to maintain an appearance appropriate to assigned duties and responsibilities as determined by the college’s appointing authority.

DISCLAIMER STATEMENT: This class specification is descriptive of general duties and is not intended to list every specific function of this class title.

To be considered for this position, please complete the online application at https://www.wmcc.edu/about/employment/.

For more information on this position, please contact wmcchr@ccsnh.edu.

WMCC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, religion, ancestry or national origin, age, sex, sexual orientation, gender identity and expression, physical or mental disability, genetic information, or law enforcement, military, veteran, or marital status.