SCOPE OF WORK: Performs general accounting functions in the handling of individual student accounts and accounts receivable within the Bursar’s Office. This position reports to the Bursar at NHTI, Concord’s Community College.

ACCOUNTABILITIES:

• Disseminates general information to students pertaining to enrollment, financial aid, billing and payment, and registration activities; provides general assistance to students regarding admissions, financial aid and billing policies, and tuition payment options;
• Assists students with the proper usage of Web tools including, but not limited to SIS, email, online payment plan, online web admissions application, FAFSA, and Blackboard;
• Contacts individuals by phone or mail to exchange information pertaining to the status of their financial accounts;
• Utilizes the Banner system, PC based electronic spreadsheets and word processing to perform assigned tasks;
• Processes monies into proper accounts through Banner student database
• Cashes out through Banner daily;
• Processes student refunds on a bi-weekly basis;
• Notify students by mail or telephone regarding credit card and insufficient funds and check problems;
• Notify financial aid recipients, through banner letter generation, of any loan disbursement and/or refund, per Title IV Federal regulations;
• Assists Bursar with past due accounts by telephone contact and by generating dunning letters using computer software;
• Assists Bursar with Orientation/Open Houses, preparing materials to be distributed to students;
• Attends Orientation/Open Houses to answer questions from students, prospective students and parents;
• Supports billing activity as requested by supervisor for both student and 3^rd party accounts;
• Serves as backup for other staff members as required;
• Supervises work study student worker;
• Complies with all college, system, state and federal rules and regulations;
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Education: Associate’s degree in accounting or business management. Each additional year of approved formal education may be substituted for one year of required work experience.

Experience: 1 year experience in bookkeeping, accounting, or auditing work. Each additional year of approved work experience may be substituted for one year of required education.

License/Certification: None.

DESIRED QUALIFICATIONS: Ability to think critically and maintain multiple processes simultaneously; excellent verbal and written communication skills. Experience in computerized accounting systems, PC based spreadsheets, word-processing and customer service. Ability to perform multiple tasks with interruption.

RECOMMENDED WORK TRAITS: Knowledge of accounting principles and methods. Knowledge of office methods and procedures. Knowledge of computers and computer software. Ability to apply and adapt established methods to varied bookkeeping transactions. Ability to perform detailed work involving written or numerical data. Ability to make accurate arithmetical calculations. Ability to prepare complete and accurate accounting reports and statements of moderate difficulty. Ability to supervise, train, and assign work to subordinates. Ability to establish and maintain effective working relationships with fellow employees and the public. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the college appointing authority.

DISCLAIMER STATEMENT: The supplemental job description lists typical examples of work and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

Notice of Non-Discrimination: The Community College System of New Hampshire is an equal opportunity employer. The Community College System of NH does not discriminate on the basis on race, creed, color, religion, national or ethnic origin, age, sex, sexual orientation, gender identity and expression, physical or mental disability, genetic information, or law enforcement, or military, veteran, or marital status.