GENERAL SUMMARY: Reporting to the Director of Human Resources at NHTI, Concord’s Community College, assists with the daily functional activities of the college’s Human Resources Department.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Performs day-to-day human resources functions across various areas, including recruitment, onboarding, payroll & benefit processing, record-keeping and training.
• Assists in maintaining personnel records and information, performs data entry (Ev6, Banner SCT, E-Verify, ADP Timesaver), and prepares reports and documents and completes special projects, as assigned.
• Coordinates the full-cycle onboarding process for new employees (staff, faculty, and adjuncts), including documentation preparation, orientation, and ensuring smooth integration into the organization
• Assists in bi-weekly payroll timesheet auditing, ensuring accurate processing of payroll manifests and the distribution of checks.
• Serves as a resource for employees regarding HR-related matters, such as payroll, benefits, recruitment and training opportunities.
• Assists with implementing recruitment strategies and processes for full-time, part-time, and adjunct faculty positions at NHTI – Concord’s Community College. This includes placing recruitment ads, corresponding with applicants, revising job descriptions, obtaining approvals, and offering information and technical assistance to interviewers and search teams on effective and legal interviewing techniques, as well as college policies and procedures.
• Maintains accurate and up-to-date personnel records using HRIS systems (e.g., Banner SCT, ADP Timesaver, Ev6), ensures compliance with data privacy laws, and prepares reports as needed for leadership and HR teams. Supports data integrity through meticulous record-keeping and reporting.
• Assists in the performance evaluation process, helps maintain current job descriptions, and supports retention initiatives for faculty and staff.
• Collaborates with the HR leadership to evaluate and improve HR processes, policies, and practices with a focus on enhancing recruitment, retention, employee engagement, and organizational effectiveness.
• Provides administrative support to the HR department, including maintaining filing systems, photocopying, organizing documents, and assisting with special HR-related projects as assigned.
• Participates in initiatives to improve employee satisfaction, engagement, and retention.
• Ensures compliance with all applicable federal, state, and local employment laws and regulations—including E-Verify, employee classification, wage laws, and workplace safety—as well as college, system, and institutional policies and procedures.
• Other related duties as assigned.

QUALIFICATIONS:

Education: Associate’s degree in human resources management, business administration, or related field. Each additional year of approved formal education may be substituted for one year of required work experience.

Experience: Two (2) years' office or general administrative support experience in the field of human resources or payroll. Each additional year of approved work experience may be substituted for one year of required formal education.

License/Certification: Valid driver’s license or access to transportation for statewide travel.

DESIRED QUALIFICATIONS: Knowledge of human resources practices. Effective project management, organization, communication, and problem-solving skills. Ability to understand, interpret and apply policies and regulations. Detail oriented and ability to enter data efficiently and accurately. Demonstrated proficiency with word processing and spreadsheet applications, specifically Microsoft Word, Excel and Access. Effective oral and written communication skills. Demonstrated excellent interpersonal skills including the ability to work cooperatively and effectively with staff, faculty, students and the general public.

Ability to communicate effectively both orally and in writing. Ability to perform detail work with a high degree of speed and accuracy. Ability to work independently and organize and complete tasks within a fast-paced environment with frequent interruptions and conflicting deadlines. Ability to make independent decisions and exercise sound judgment. Demonstrated ability to maintain a positive demeanor and attitude during busy and stressful periods. Ability to establish and maintain effective working relationships in a team-oriented environment. Ability to maintain a high degree of confidentiality and exercise discretion and appropriate judgment in handling sensitive material.

DISCLAIMER STATEMENT: This class specification is descriptive of general duties and is not intended to list every specific function of this class title.

Notice of Non-Discrimination: The Community College System of New Hampshire is an equal opportunity employer. The Community College System of NH does not discriminate on the basis on race, creed, color, religion, national or ethnic origin, age, sex, sexual orientation, gender identity and expression, physical or mental disability, genetic information, or law enforcement, or military, veteran, or marital status.