SCOPE OF WORK: The student support advisor will work with prospective and current LRCC students providing general academic and non-academic advising support aimed at helping students meet their educational goals. This position reports to the Director of Student Success at LRCC. Please apply direct through the CCSNH Employment Opportunities page linked here: https://www.lrcc.edu/about/employment-opportunities/

ACCOUNTABILITIES:

Provides general academic advising and success strategies to prospective, non-matriculated and other LRCC students helping them identify, define and achieve their educational goals.

Conducts regular check-ins with students on Academic Probation and connects them with appropriate campus support services, including tutoring, counseling, and mentoring resources. Maintains accurate and confidential records of advising sessions with prospects and current LRCC students.

Collaborates with all department chairs and student service departments on) to understand programs and provide seamless access to services for students requiring additional support.

Establishes and maintains working relationships with off campus social service agencies and other providers and refers students when necessary.

Provides proactive individualized and group career services, including career exploration, resume and cover letter development, job search strategies, and interview preparation to support students' career readiness and employment success.

Provides primary oversight of the Community Marketplace, ensuring compliance with food bank guidelines, and manages responsibilities such as food pickup, inventory stocking, and overall organization.

Serves as a representative of Student Support Services on college committees and at official campus events and functions.

Complies with all system, college, state and federal rules and regulations.

Performs other related duties as assigned.

MINIMUM QUALIFICATIONS:

Education: Bachelor’s degree from a recognized college or university with major study in counseling, education, behavioral science, or a related field.

Experience: Two years’ experience in student services, academic or career advising/counseling, or student support within a higher education setting.
Licensure/Certifications: Valid New Hampshire driver’s license or access to transportation.

DESIRED QUALIFICATIONS: Master’s degree.

WORK TRAITS: Considerable knowledge of academic and/or career advising principles and practices. Knowledge of adult learning principles. Familiarity with academic and career development resources. Ability to maintain rapport with students, faculty and staff. Ability to communicate effectively verbally and in writing and to prepare written reports. Ability to work effectively with diverse populations. Ability to work independently and as a member of a team. Strong organizational and time management skills. Ability to detect and define problem areas and causes and to create and develop effective solutions, including the exercise of sound judgment in evaluating situations, planning actions, making decisions and setting priorities. Proficiency in Microsoft Office Applications, Outlook, Word, Excel, and PowerPoint. Must be willing to maintain an appearance appropriate to assigned duties and responsibilities as determined by the college appointing authority.

All offers of employment are contingent upon the successful completion of the required background check.