General Summary: Reporting to the Vice-President of Academic and Student Affairs, assists with the daily oversight of the student affairs operations, strategies, and initiatives, provides leadership, management, and advocacy in support of the College’s mission to maximize and manage enrollments and to enhance student success.

Principal Duties and Responsibilities:

• Serves as a member of the Vice President of Academic and Student Affairs leadership team responsible for strategic planning, fiscal management, resource development, policy setting, employee/labor relations, and overall administration of the College.
• Assists the Vice-President in the day-to-day management and administration of the student affairs operations college, including strategic planning, assessing and improving operational efficiencies and effectiveness.
• Leads and manages the development and implementation of a strategic enrollment plan based on comprehensive market research, predictive analytics, and workforce development needs.
• Develops short term and long-term strategies to achieve generation, application, enrollment and retention goals.
• Leverages advancements in technology and marketing to achieve unit goals and support the College’s mission; maintains professional and technical knowledge by attending educational and technology workshops, joining professional societies, and participating in internal and external meetings and seminars.
• Collaborate with the Executive Team to develop innovative branding and marketing messaging for publications, advertising, web presence, AI search visibility and all college social media platforms.
• Coordinates with relevant units across campus to develop innovative recruitment programs and strategies in partnership with faculty, staff, and administrators.
• Represents the college in enrollment student affairs matters system-wide and within the communities the college serves.
• Remains current with national and regional trends, developments and issues related to enrollment and student support services in higher education.
• Oversees policies, procedures, and process of investigating student violations of the student code of conduct.
• Performs administrative duties associated with maintaining a safe work environment, training employees, communicating job expectations; monitoring and appraising job performance; and managing employee time and attendance in accordance with CCSNH and College policies and procedures, the provisions of the collective bargaining agreement, and state and federal regulations.

• Complies with all system, college, state and federal rules and regulations.
• Performs other duties assigned by the Vice-President of Academic and Student Affairs.

Qualifications:

Education: Master’s degree in education, higher education administration, counseling, business administration or related field.

Experience: Six years of experience in admissions, enrollment management, academic or career advising, or student services/affairs working with student organizations and programs, or related experience within higher education, including four years of supervisory experience.

License/Certifications: Valid Driver’s License or access to statewide transportation.

Additional Desired Qualifications: Knowledge of enrollment management and student engagement strategies within higher education. Administrative experience in higher education. Effective project management, organization, communication, and problem-solving skills. Knowledge of program administration and evaluation. Proficiency with student information systems and the Microsoft Office suite. Experience developing and managing budgets. Familiarity with current issues and trends in higher education. Effective oral and written communication skills. Ability to foster collaborative relationships and to effectively communicate with diverse student populations and multiple constituents. Ability to work independently and as a member of a team. Ability to exercise professional judgment, to handle matters with diplomacy and tact, and to maintain confidentiality.

Disclaimer Statement: The job description lists typical examples or work and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

The Community College System of NH does not discriminate in the administration of its admissions and educational programs, activities, or employment practices on the basis of race, creed, color, religion, ancestry or national origin, age, sex, sexual orientation, gender identity and expression, physical or mental disability, genetic information, or law enforcement, military, veteran, or marital status.

Further information about this position may be obtained by contacting Catherine Barry, NCC Human Resources Director at NCCHR@ccsnh.edu.

All offers of employment are contingent upon the successful completion of the required background check.